Frequently Asked Questions !

Do not hesitate to contact our team if you have any other questions:

Here are the most asked questions:

Our anti-drug and anti-microbial protection darlings are entirely made in France. They are handmade by French seamstresses.
Our protective darlings are available to order on our website and will soon be available in stores in the south of France.
Nothing could be simpler, you just have to remove the protection from a pocket of the scrunchie and put it directly on your glass. For more details you can find a user manual on our packaging, our site and our social networks.
If you live in France, delivery is made by La Poste and generally takes 1 to 3 working days. In Europe, delivery is provided by local delivery services and usually takes 3 to 5 working days. Our team makes every effort to make fast deliveries and make all our customers satisfied.
MySafeCup is a great way to protect your drink. However MySafeCup is NOT an excuse to leave your drink unattended. MySafeCup is a physical and psychological deterrent created to prevent pills and powders from falling into your drink. It should be used as an improved alternative to covering a drink with your hand or a napkin. You never know what the person next to you is going to do when you look away for a few seconds.
Yes. You can use paper, plastic or reusable straws.
The MySafeCup scrunchie also helps prevent dust and spit from getting into your glass. In a way, MySafeCup prevents all materials from entering your glass, whether it is microbes, your hair, sand, harmful substances, etc...
Yes. MySafeCup can be used again and again. It can be machine or hand washed if needed.
No. When used correctly, the glass cover never touches your hair as it is stored in a small pocket of the scrunchie.